Online Training (InSync) System Requirements

 

 

 

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Supported Desktop Browsers

Internet Explorer (IE11)
Microsoft Edge *
Mozilla Firefox *
Google Chrome *
Safari *

Supported Operating Systems

Microsoft Windows 8 (or higher)**
OSX (Last two major releases)
Most Linux Distributions

Supported Mobile Operating Systems

iOS 9 ***
Android 6.0 ***

Browser settings

JavaScript must be enabled
Cookies must be enabled
localStorage must be enabled

* Browser notes

Microsoft Edge, Firefox, Chrome and Safari follow a continuous release policy that makes difficult to fix a minimum version. For this reason, following the market recommendation we will support the last 2 major version of each of these browsers. Please note that as of January 2018, we do not support Safari on Windows.

** Note for Windows XP users

Windows XP is no longer supported by its original vendor, Microsoft, but if your organization has internal policies that have extended the use of Windows XP, Docebo recommends that your PCs be migrated to MS Windows 8 or above at your earliest convenience. Although we are not in a position to guarantee the service on a no longer operational operating system, Docebo still has customers running Windows XP who adopt the Docebo LMS system. If you are unable to upgrade your PCs at this time, we recommend installing the lastest version of Google Chrome, as a temporary solution.

Docebo strongly recommends that clients maintain updated operating systems (both desktop and mobile) aligned to the latest release 

*** Note for use on Mobile Devices

If you are using a smartphone, you can only access your learning platform by using the Go.Learn app. If you are using a tablet, you can use either the Go.Learn app or you can access the desktop version of your LMS via the mobile browser. However, note that regardless of how you access your learning platform on a mobile device, you can only access the learner view. No Administrator functionality is supported on the Go.Learn app, nor on the browser version of the learning platform from your tablet.

Note about Flash Content

Please keep in mind that Flash content is not playable on iOS devices. Flash was deprecated on Android devices in 2012, and desktop browsers are going to deprecate it by 2020. When adding learning content to your courses, be sure to avoid adding Flash-based content (in SCORM or HTML training materials) because, most likely, the learning content will not be playable by learners using mobile devices and modern desktop browsers.

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